Condition Guide

Choose the condition that’s right for you.

Every refurbished phone sold by Backed Buy goes through the same defined testing and refurbishment process before it is approved for sale.

Whether you choose Premium or Excellent, your phone will be fully functional and tested through our comprehensive 90 point quality check.

The difference between our grades is primarily the cosmetic condition of the handset and the guaranteed battery health standard.

Premium

No signs of previous use.

Our highest condition grade. A Premium phone shows no signs of previous use and is ideal if cosmetic condition is particularly important to you.

  • Screen: No markings
  • Body, frame and housing: No signs of previous use
  • Battery health: Guaranteed 95%+

Excellent

Light signs of previous use.

An Excellent phone may show light signs of previous use, such as minor marks or light scratches.

  • Screen: May have light surface marks or small scratches
  • Body, frame and housing: May have minor marks or light scratches
  • Battery health: Guaranteed 90%+

The Same Testing Standards for Every Grade

Whether you choose Premium or Excellent, every Backed Buy phone goes through the same refurbishment and testing process before it is approved for sale.

  • Fully functional
  • Put through our comprehensive 90 point quality check
  • Network unlocked
  • Refurbished using original manufacturer parts where repair or replacement is required during the refurbishment process
  • Supplied with a FREE 12 month warranty

Want to Know More About How We Test Our Phones?

Every Backed Buy phone goes through our defined testing and refurbishment process before it is approved for sale.

Learn more about the checks, testing and refurbishment process every phone goes through.

How We Test & Refurbish  →